question

starrateit avatar image
starrateit asked

CCGX not showing loads on Home Page

Hi,


Please can you assist. A customer upgraded their Firmware on their CCGX up to v2.6 and when this happened the system went down. He managed to do a roll back and the site is up and running again and is running on v2.58.

Since this roll back the Loads do not show on the home page.


But if you go under the Quattro Device it is showing the loads.


We have got a Modbus meter which is metering our PV load to show this load correctly.


The site is running 2 x Quattro's 5Kva, they are quite old.


Please can you advise if there is a way to resolve this problem?


Thanks,

spencer



CCGX Color Control
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1 Answer
Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @StarrateIT


your PV inverter is configured as it is on the input, while it's on the output, change that and you'll see consumption again.

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