question

tariq avatar image
tariq asked

Easysolar II GX reliability

Had a Easysolar II GX working great for 6 weeks then one afternoon the MPPT stops working, heard that the emc filter board might have packed up

The Easysolar II GX does not seem to be a popular model, could the reason be a reliability issue

EasySolar All-in-One
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1 Answer
Alexandra avatar image
Alexandra answered ·

@Tariq

It is also a fairy new item on the market so will take time to gain popularity. Reliability is a hard thing to judge as many installer and user errors contribute to system malfunctions and lack of reliability.

Victron have an awesome back up service however, so I can honestly say with a good supplier and user relationship no problem that arises will be painful to deal with. If your system has an issue contact your supplier and work from there.

https://www.victronenergy.com/support I am certain you have done step one and two just follow step three then. Posting to community is step four.

If not there are other routes to pursue.

https://professional.victronenergy.com/support/?is_next=www.victronenergy.com?utm_source=offline&utm_medium=qr&utm_campaign=qr%20code%20products#

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