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Virtual Switch Ignore AC not working on Multiplus with Firmware updated

Hello Dear Community and Staff,


We have a 3 phase system with Multiplus 2000VA inverters, Smart Solar Chargers, a CCGX and a Battery monitor BMV712. We want our system to use the grid only when batteries SOC is below 50% and when Load exceeds 1600W after a couple of seconds.


Somehow the Virtual Switch is doing its job for the battery SOC condition but not for the load condition, we tested with a constant 1800W for 60 seconds and the AC inpunt won't come in. This is important for us, as some loads in the house come in really fast and take the inverter inmediately to overload.


Does any have had this problem? what could be missing?


Please finde below some screenshots of the Virtual Switch configuration at VEConfigure for L1 Inverter.


Thank you!


Carlos.


MultiPlus Quattro Inverter Chargervirtual switch
veconfig1.png (44.9 KiB)
veconfig2.png (41.8 KiB)
veconfig3.png (31.4 KiB)
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Also wanted to add that the Virtual Switch does work for the battery conditions that were set but not for the Load ones. Thanks!

3 Answers
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carlossilva05 answered ·

Dear Community and Staff, we have news. This is now working OK but only for L1, when loads on L2 or L3 surpass the load limit of the Ignore AC parameters it won't. Isn't this supposed to switch as a group if the conditions are met on any of the 3 phases? Is there additional configuration to be made?. Thanks!

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carlossilva05 answered ·

Dear community, any clues on our problem? we are still stuck with this after 10 days :(

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Peter Buijs - NL avatar image
Peter Buijs - NL answered ·

On the Inverter Tab what did you choose for Power Assist?

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Hello Peter, thanks for your reply.


We have Power Assist Checked with Assist current boost factor 2.0. Does this influence the virtual switch behavior?

vicconf1.png (136.3 KiB)