question

tylera avatar image
tylera asked

Debug CCGX Crash

I had a CCGX crash which took down a hot generator. Obviously I won't let the CCGX manually control a generator anymore, but I'd like to figure out why the CCGX crashed. I looked through the various menu settings, but could not find an error log.


Thoughts?


CCGX Color Control
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @TylerA

What do you mean by CCGX crash? and what happened to your generator?

I've sent you an email, but not sure if your email address is a valid one :)

1 comment
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

tylera avatar image tylera commented ·

CCGX reboot. I am assuming a crash preceded the reboot, as it was uncommanded.


The CCGX has been signaling the generator to run, and the crash (of course) caused the NO wire to be open again, telling the generator to stop. Granted, the generator should have been smarter than to just shut itself off at full load, but my question here is for the Victron side of things.

0 Likes 0 ·