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mikeras asked

smart battery protect 12/24 won't connect to victron connect app

My smart battery protect 12/24 shows up as a device on my victron connect app dashboard, but when I click on it to connect, it gets stuck at 20% and wont fully connect. it says "connecting" and progress bar is stays at 20%. I have 2 smart battery protects and the other one connects just fine. Is there some sort of factory reset? Any thoughts?

Battery Protect
2 |3000

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