Color control turns multiplus off but not on

Question

question

shaneblaser asked Feb 16, '20

Just updated color control to latest firmware did not help. This is a new installation

CCGX Color Control

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Answer 1 · 2020-02-16T23:49:32Z

Rob Duthie answered · Feb 16, 2020 at 11:49 PM

Hi

When you update the CCGX you must also update the inverter as well to the latest firmware as they won't be compatible.

Regards

Rob D

NZ

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Answer 2 · 2020-02-25T15:54:55Z

shaneblaser answered · Feb 25, 2020 at 03:54 PM

ok I updated the firmware that did not resolve the issue.

The issue was the network cable, once I replaced the network cable all was good

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.