I have inherited a battery backup system that the original installer is no longer in business. We have changed the batteries over as the original ones were second hand and have now failed. I have replaced the batteries and configured the Muiltplus to suit the new batteries and registered my VRM portal to see h this system. The issue I have is that the original installer created a installer password on the colour controller which is restricting me from any settings changes on the colour controller, is it possible to generate an overwrite password so we can modify settings and enable remote changes to the system?
System has the following components
1 x Multi Plus 24/3000
1 x 100/70 Blue change controller
1 x 150/70 Blue change controller
1 x Colour controller
1 x Battery Monitor display