question

chaanno avatar image

Bug report for victron app

Hi

I just bought a new victron charger with Bluetooth connection control. The app needs upgrade to be used for that device, even though I receive here 3g/4g, it does not want to actualize!

I HAVE TRIED IT WITH DIFFERENT CELL PHONES AND IT IS NOT WORKING

SO my advice save money don't buy this useless gadget

VictronConnect
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2 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

I had some trouble with the app myself this week. It ended up being the wrong password. The correct password is 000000, but 0000 was entered instead.


Have you tried the troubleshooting section of the manual?

Once we followed that step by step we got it working.

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a-v avatar image
a-v answered ·

Please check SmartSolar 150/45. In the battery settings it does not show any system voltage as default, and in the drop-down menu there is no option of 48V.

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@A_V, thanks for reporting this, I have verified this and forwarded to the app devs for action.