I am trying to log into my VRM account, but I keep getting the following error message: "Too many requests. Please try again in a few minutes (1512)." This issue has persisted since yesterday, and I urgently need access to my account for work today.
Does anyone have any suggestions on how to resolve this error?
(Note: I am using a different email address to write this message, as I can't access the account associated with the issue.)
So you cant even try to change your password and recover that way with the email address?
I would try the forgot password, and remake a new one.
Thanks for your reply! I already tried changing the password, but it didn't help—I still get the same error.
I did use the API yesterday, and after logging out, I haven't been able to log in again.
Any other ideas on how to resolve this?
Do you use the VRM API at all?
Yes, I used the API before logging out. Could that be the reason for this issue? If so, how can I resolve it? I've already waited since yesterday without any success.
A change was made recently to throttle users that are sending many requests/keepalives constantly to the VRM farm. If you only do occasional requests, it would not affect you.
Yesterday, I used the API extensively because I had to figure out some issues, and it didn't work as I had hoped. I'm not surprised if that's the reason for the error.
Do you have any ideas on how this can be fixed?
It should recover on its own as long as the API use normalises.
It is a new change, will ask the team.
(not sure if it is related, but worth checking)
