question

marekp avatar image
marekp asked

#51 mk3 firmware needs update

Can someone explain what is this notification about?

Cannot clear it.

Where in "Device list" I can find "Inverter/charger entry" and what should be done with it?

screen-shot-2023-10-12-at-114601-am.pngscreen-shot-2023-10-12-at-115040-am.png


MK3
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3 Answers
nickdb avatar image
nickdb answered ·

There will be a mk3 update option on the GX console under the inverter entry, scroll down. It's not on VRM.

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marekp avatar image marekp commented ·

@nickdb

Thank you for pointing me to the correct "Device list" :)

When I got there I was faced with this information:

screen-shot-2023-10-12-at-121544-pm.png

What this NOTE is telling me?

Will I be faced with a temporary blackout?

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nickdb avatar image nickdb ♦♦ marekp commented ·
There is a very small chance the inverter might restart. Never had it happen to any of mine but they warn you none the less.
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achimbdw avatar image achimbdw nickdb ♦♦ commented ·

Is the power supply to the cerbo gx interrupted when restarting?

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mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ achimbdw commented ·

Hi, not if you power the Cerbo from the battery.


But in the (unlikely) chance that in your system the Cerbo is powered using a AC/DC power adapter on the output of the inverter, then yes.

In general: that update is usually harmless, and in some cases it triggers an inverter restart, very short (seconds) outage of AC power.


Its due to a bug: once updated this time, we don’t expect that to happen again in future updates.


Ps. See also Cerbo GX manual, it has an entry for this error code.

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boo avatar image
boo answered ·

Would this update cause any settings changes to the inverter? I'm having this message, but will not be on-site for months.

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kevgermany avatar image kevgermany ♦♦ commented ·
MK3 is simply communications. No effect on settings.

The one to avoid is the multiplus operating system. It can be done, but it's more involved and usually not needed


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electrical-revolution avatar image
electrical-revolution answered ·

I've updated over 20 sites, non of them have had problems, but the notice is there for a reason. I would advise to contact the client while update.

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