VenusGX unable to connect

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mike-moody asked Jun 8, '19

VenusGX unable to connect

Good day all

Recently connected a Venus GX for an ESS system. The Venus showed up on the wifi networks but later disappeared. I tried on several devices without success. I 'Forgot network' to see if it would become visible but nothing. Connected directly via ethernet and tried to add installation on VRM but it did not accept VRM ID !

How can I reboot the Venus without being able to access its wifi or via VRM?

Thanks.

Venus OS

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Modifications Space

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Answer 1 · 2019-06-08T07:39:03Z

Paul B answered · Jun 08, 2019 at 07:39 AM

turn its main power off and back on preforms a reset

make sure you upgrade the FW to 2.31 as there have been wifi fixes in that firmware version

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

mike-moody commented · Jun 09, 2019 at 12:16 PM

Thanks Paul. Updated firmware as soon as i was able to reconnect.

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Answer 2 · 2019-06-08T13:06:59Z

Guy Stewart (Victron Community Manager) answered · Jun 08, 2019 at 01:06 PM

Hi Mike,

Please read this part of the manual for the VenusGX that runs through the options for when you are having difficulties connecting to a VenusGX.

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

mike-moody commented · Jun 09, 2019 at 12:14 PM

Thanks Guy - sorted !

I must have missed that part of the literature !

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Guy Stewart (Victron Community Manager) ♦♦ mike-moody commented · Jun 09, 2019 at 01:31 PM

These manuals are constantly updated as we get feedback from users like you about how they can be improved.

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