question

thornton avatar image
thornton asked

changing installer

I have got to a situation where my installer has become "hostile" and i want a new installer to take over access to my Cerbo GX. Is there any way to reset the Cerbo password etc to have a new installer take over? It seems the original installer virtually "owns" the unit and no-one else can get access without his permission.

cerbo gx
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2 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Don't you have full access to YOUR system?

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thornton avatar image
thornton answered ·

I have full access but so does he as the installer. Do not want him interfering with settings. Cerbo unit needs a password which i dont have

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