question

Guy Stewart (Victron Community Manager) avatar image
asked · May 26, 2019 10:20:23 AM

How to contact the Community Manager & Site Admin

What is the best way to get in contact with the Community Manager for site administration issues (accounts, emails, file attachments, etc)?

communication protocolcommunity
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1 Answer
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

If you need to contact a site administrator about a community matter, you can do it by making a comment (not answer) to this question, and selecting only visible by moderators:

See this example below:


Once the matter is resolved, I will delete the comment.

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Willem avatar image Willem ·

my Multi 5kva randomly switch off and then display errot#10 on the colour controll.

it runs with a blue nova 12k lithium ion battery. any suggestions

Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ Willem ·

I would suggest contacting your dealer for support, or opening a new question.

This existing question is specifically for private messages to me about the community itself, such as account problems.