Ev charging do not charge charged - volkswagen id3

Question

question

paulb asked Feb 19, '23

Ev charging do not charge charged - volkswagen id3

Dear All,

We have a Volkswagen ID3 and we installed a Victron Ev charging station on a single phase installation with any solar equipment.

We configure everything following the tutorial (update, wifi, etc..) but when we connect the cable between the car and the Ev charging station, but Victron Ev charging station indicate "charged" and do not charge anything event if the car have 5% of battery.

We have the last version 1.24.

We try the calibrate button with the App (Victron Connect) and Wifi but it does not change anything.

Some one knows how to solde this issue ?

Is there a possibility to have log to know what are the issue in the connexion between the station and the car ?

Thank you

SN: HQ2231WJQTC

ev charging station

whatsapp-image-2023-02-19-at-205342.jpeg (214.8 KiB)

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paulb answered · Mar 18, 2023 at 06:20 PM

The problem was solve after a calibration with the following process

v1.24/4.3

0/ Put the config in manual with the following setting

1/ Plug the car

2/ Plug into EV charging

3/ Click on calibrate on the browser (i should take some seconds )

4/ Then Click on start

5/ The relay should make a noise.

If it do not work. try to calibrate again (as it was on my side the issue).

Thank you for the support of @Lucian Popescu (Victron Energy Staff)

screenshot-2023-03-18-at-191725.png (177.9 KiB)

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Modifications Space

Node Red Space

Answer 1 · 2023-02-19T19:58:02Z

Lucian Popescu (Victron Energy Staff) answered · Feb 19, 2023 at 07:58 PM

I can have a look at it, is it connected now to the vehicle?

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paulb commented · Feb 25, 2023 at 04:48 PM

Yes. It is connected.

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Answer 2 · 2023-02-20T10:43:38Z

paulb answered · Feb 20, 2023 at 10:43 AM

Hi @Lucian Popescu (Victron Energy Staff) ,

Not anymore. I try sunday during all the day.
Can I inform you when I will try again?

Thank you

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · Feb 20, 2023 at 12:06 PM

Yes please

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paulb Lucian Popescu (Victron Energy Staff) ♦♦ commented · Feb 25, 2023 at 06:14 PM

I connect the car for the week-end. Let me know if you want me to make some test. Thank you

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paulb paulb commented · Feb 26, 2023 at 03:30 PM

May be, do you. know if there is a way. to have log on the connexion ?Be as installer it is very. complexe to debug..Thank you

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Answer 3 · 2023-02-25T16:17:53Z

paulb answered · Feb 25, 2023 at 04:17 PM

Hi @Lucian Popescu (Victron Energy Staff) ,

I connect the car actually and the error is the same.

Can I try something ?

Thank you

screenshot-2023-02-25-at-171728.png (397.3 KiB)

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Answer 4 · 2023-02-25T16:21:07Z

paulb answered · Feb 25, 2023 at 04:21 PM

Please find the parameters chosen.

screenshot-2023-02-25-at-172026.png (270.5 KiB)

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Answer 5 · 2023-02-25T16:22:14Z

n-dee answered · Feb 25, 2023 at 04:22 PM

Hi,

Does it start when you set it to 11A (min) charging current?

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Answer 6 · 2023-02-25T16:32:33Z

paulb answered · Feb 25, 2023 at 04:32 PM

I tried again with 11. But it did not change. I try also with 16 and 20 Amp.

But after starting mode, it goes to charged.

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Answer 7 · 2023-02-25T16:39:31Z

paulb answered · Feb 25, 2023 at 04:39 PM

Please find the vcsf config.

EV_Charging_StationEVCS_32A.vcsf.zip

ev-charging-stationevcs-32avcsf.zip (1.6 KiB)

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · Feb 27, 2023 at 06:46 AM

Hi, do you hear the contactor inside the charging station closing when start charging?

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paulb Lucian Popescu (Victron Energy Staff) ♦♦ commented · Feb 28, 2023 at 03:04 PM

No

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paulb paulb commented · Feb 28, 2023 at 03:08 PM

Nothing enable or contact.

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Lucian Popescu (Victron Energy Staff) ♦♦ paulb commented · Feb 28, 2023 at 03:37 PM

can I have a look at the system?

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Answer 8 · 2023-03-05T08:28:42Z

mikenr answered · Mar 05, 2023 at 08:28 AM

I have had exactly the same problem that only started after doing a CP calibration while trying to ge the 'Auto' setting to work on the charger (Always says Low SOC - I am 100% off grid) since doing the CP calibration often I have to unplug and plug in the car several times to get the charger to start - in Manual mode - Auto still doesn't work :-( After paying 1600 euros for a charging station from a very well respected company and am more than a little disappointed that it doesn't work as 'advertised' . . .

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · Mar 06, 2023 at 05:24 AM

Hi, can I have a look at this installation?

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mikenr Lucian Popescu (Victron Energy Staff) ♦♦ commented · Mar 06, 2023 at 04:26 PM

Of course - how should I show you? Does the attached backup from the EVCS work?EVCS settings.zip

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evcs-settings.zip (2.4 KiB)

Lucian Popescu (Victron Energy Staff) ♦♦ mikenr commented · Mar 06, 2023 at 07:58 PM

Email me with the VRM portal ID please – lpopescu@victronenengy.com

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paulb Lucian Popescu (Victron Energy Staff) ♦♦ commented · Mar 12, 2023 at 09:30 AM

Hi All,

Do you. reach to solve the issue ?

Thank you

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Lucian Popescu (Victron Energy Staff) ♦♦ paulb commented · Mar 12, 2023 at 11:05 AM

Hi Paul, if the problem is still unsolved, please email me the VRM portal ID of your system, so I can have a look.

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paulb Lucian Popescu (Victron Energy Staff) ♦♦ commented · Mar 18, 2023 at 05:15 PM

Hi Lucian,

We did not have Cerbo on the system. Juste the EV charging.
Could you see log of the EV charging (SN: HQ2231WJQTC) ?

Do you think developper team could add a function to get log to see or extract them ?

Thank you

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Lucian Popescu (Victron Energy Staff) ♦♦ paulb commented · Mar 18, 2023 at 05:18 PM

@PaulB Do you have a computer with TeamViewer ?

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paulb Lucian Popescu (Victron Energy Staff) ♦♦ commented · Mar 18, 2023 at 05:31 PM

Yes. I can. I send you an email.

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Answer 9 · 2023-05-12T10:17:36Z

matthias-roetzer answered · May 12, 2023 at 10:17 AM

Hi, I'm having very similar issue with VW eUP!.

The EV charger starts charging and charges for some time and then suddenly stopps charging and tells "charged" although car is not fully charged. Changing settings betewen Modes Auto and Manual and pressing the "start" button doesn't help at all. When I unplug the car and plug the car it starts charging again but after a while this happens again. I've tried to play with the settings, but ye no success. The hint with the CP calibration I'll try next time when this occurs and will report here.

With another car "Tesla Model 3" it is charging fine at the same EV charger.

Best regards,

Matthias

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · May 12, 2023 at 01:36 PM

Yes, try to calibrate it when the eUp is connected

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Answer 10 · 2023-06-14T14:13:44Z

zw01 answered · Jun 14, 2023 at 02:13 PM

Hello, I’m having similar problems with the EV Charging Station.

We have a Dacia Spring (single phase). In addition to the Charging Station we have a Cerbo, EM24 energy meter, 3x Multiplus II, 4x MPPT and solar panels. It is an on-grid situation: excess solar power is fed back to the grid. The house battery is on standby, but not yet used.

In Manual mode, charging of the car usually goes well, but sometimes charging stops and the charger indicates that the car is 'Charged' when it is not. To restart charging the cable must be reconnected.

In Auto mode charging works fine as long as there is sufficient (solar) power available. If this is not the case, charging stops and will not resume when sufficient solarpower is available again. The charger indicates that the car is 'Charged' and the only way to resume charging is to reconnect the car to the charger. Thus, it is not possible to set the charger to Auto in the evening (when it is dark) so that the battery will be charged as soon as there is sufficient solar power in the morning. Charging will not start then.

In Scheduled mode, nothing happens at all. The car's battery is not charged and the charger says the car is 'Charged'.

I have tried all kinds of settings and calibrated several times, but without the desired result. When the car "sleeps" the only option is to reconnect the car to the charger.

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jun 14, 2023 at 02:45 PM

Hi, have you tried calibrating the unit

If it says “charged", most probably the communication line is not calibrated, please follow the procedure described in the manual.

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zw01 Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jun 14, 2023 at 03:39 PM

Hello Lucian,

Thank you very much for your response.

Yes, I have performed the calibration several times, both when the car is connected but not charging, and when the car is charging. But that has no effect.

For completeness: the charger has the latest version 1.25

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Lucian Popescu (Victron Energy Staff) ♦♦ zw01 commented · Jun 14, 2023 at 03:48 PM

Can I connect to this system, and also can you simulate this behavior ?

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zw01 Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jun 14, 2023 at 04:02 PM

Yes, no problem. I will send you an invitation to the VRM portal.

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zw01 zw01 commented · Jun 16, 2023 at 10:03 AM

Hello Lucian,

I sent you an email. Did you receive it?

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Answer 11 · 2023-12-14T12:48:29Z

peregrines answered · Dec 14, 2023 at 12:48 PM

My EVCS is also not charging. Tried Calibrating several times but no success!

The EVCS does not recognise if my cars are plugged in at all!
I also dont even get a relais-clicking noise.
:( :( :(

Lucian Popescu do you have an idea what could be causing this?
I checked all the postings and hints. Checked cabeling and did muliple CP Calibrations.
Thank You!

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · Dec 14, 2023 at 01:27 PM

Hi, can I take a look at this unit remotely?

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peregrines Lucian Popescu (Victron Energy Staff) ♦♦ commented · Dec 14, 2023 at 01:56 PM

Thank You !

How can I invite you?
Or do you want to check with Teamviewer?

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Lucian Popescu (Victron Energy Staff) ♦♦ peregrines commented · Dec 14, 2023 at 01:58 PM

Email me the TeamViewer details please. I can take a look in 10 min.

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