question

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dpsuk999 asked

CCGX Error message # 7 Ve.Bus BMS without assistant

Hi, I’ve just installed my CCGX, updated the firmware to the latest version and when I turned on the multi control panel I got the error message on the CCGX:

# 7 Ve.Bus BMS without assistant

I have the BMS assistant installed on my Multiplus and all configured so I’m at a loss as to what is causing the CCGX to display the error message.

Please help

CCGX Color Control
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boekel avatar image boekel ♦ commented ·

Can you show us the assistant settings?

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4 Answers
dpsuk999 avatar image
dpsuk999 answered ·

Sure, here are a couple of screen prints



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boekel avatar image
boekel answered ·

Did you update all components to the latest firmware?

My ve.bus assistant looks different:


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dpsuk999 avatar image
dpsuk999 answered ·

Yes all firmware updated as in my system I have the following:

Victron Smart solar mppt 75/15

Victron Smart BMV 712

Victron BMS

Victron Smart BP 65A

2x Victron 90ah lithium batteries

The smart components update to the latest firmware as soon as I open them on my phone. The firmware in my Multiplus is 1906209 which as far as I know is the most up to date (I know it’s the old microprocessor) could this be he reason why I’m getting the error message?

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goku-gomes avatar image
goku-gomes answered ·

VE.Bus Error: VE.Bus Error 7: BMS connected, which requires an Assistant, but no assistant found

Como posso resolver, por favor me ajudem.

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