question

michelangelo509 avatar image
michelangelo509 asked

Ccgx color control keeps rebooting

Hello , I have a problem with my Ccgx color control . My system ( Quattro 48V./8000Va. / 2 ET112 / 1 MPPT 150/35 / 3 battery balancers ) has worked fine for exactly one year (to the day) in ESS self consumption mode . The ET112 's are use to measure grid and solar power .

But now my Ccgx color won't accept the USB's from te ET122 en the VE-direct cable from te MPPT anymore .

When i connect one or more USB or VE-direct cable to the color , then the color keeps rebooting . My devices have al the latest software / firmware .


Can it be that my Ccgx color control is broken and that it needs to be replaced ??

Thanks for your answer .


CCGX Color Control
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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Would you be comfortable with the kinds of procedures discussed here:

https://www.victronenergy.com/live/ccgx:root_access


If not, I'd take it back to the place of purchase, and they will likely test it with other devices and if the results are the same, initiate a warranty process.

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michelangelo509 avatar image michelangelo509 commented · 
Not really no.
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