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hongsolar avatar image
hongsolar asked

MULTIPLUS2 48/5000 and CERBO GX not starting.

Hi everyone,

The multiplus2 shows a battery alarm and does not start despite the BYD LVL batteries being at 53v. The CERBO GX did start once and connected on wifi but seems dead after a restart.

Any idea? Thanks in advance.

Bruno

cerbo gx
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Alexandra avatar image
Alexandra answered ·

@Hongsolar

Take the Cerbo back to where you purchased it from for a replacement.

Unfortunately because the BYD needs a keep alive signal from the GX your system wont start up at all without it.

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hongsolar avatar image hongsolar commented ·

OK thank you!

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