question

Stacey avatar image

My mppt 100/30 smart controller pairs but does not show up on device list. Restarted my phone, uninstalled and reinstalled my app and unpaired and repaired my device. I don't know what else to try.

The list change when pairing but the device does not show when the app searches for it.

smart solar set-up help
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2 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi Stacy,

Have you tried the VictronConnect Troubleshooting guide?

https://www.victronenergy.com/live/victronconnect:start#troubleshooting

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Paul B avatar image
Paul B answered ·

Make sure your phone is connected to the internet when you are connecting to the smartsolar MPPT unit as a update maybe required.


please also unpair the unit reboot your phone


Then open the Victron connect app (the unit will auto pair so dont pair it first), if a update is asked for please update, it may ask to update two times


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