question

That is indeed strange. I’m very new to Venus OS and VRM, having just installed it this week on a Raspberry Pi on my simple system (100/20 MPPT and a 500a smart shunt, paired with self-built LFP battery), so my knowledge on this system is very limited.

If you go into the console (either locally via victron connect app, or remotely on VRM) can you see if there are data logs stored? These data should be stored on the device when internet connection is not available, and uploaded once the connection is restored. I did testing and the automatic upload didn’t work until I manually restarted the rPi, after which the stored data was uploaded to the VRM portal and showed as expected. It’s also possible to upload the data manually.

According to the documentation, there’s only provision for 48 hours of offline data storage, unless there is a USB device plugged in, in which case more is stored on that. I assume this limit is larger on an rPi with more disk space, but that is purely speculation on my part.

In any case, if you check the consolae and go to Settings > VRM online portal > right at the bottom there are entries for “stored records” and “oldest record age”. If those are not NULL, then you have some backlog of data that hasn’t been uploaded for whatever reason. If so, try rebooting the Venus device and see if that gets it going…