question

smueff1970 avatar image
smueff1970 asked

MPPT RS 450/100 Error 117 Firmware incompatible

Hi,

one of my MPPT RS 450/100 shows in my Venus (version 2.73)

screenshot-firefox-klar-20211224-155213.png

the firmware ist 1.05

screenshot-firefox-klar-20211224-155259.png

there is no newer version availiable.

i tried

- mppt rs to factory defaults

- reboot of all devices

i have 2 other mppt rs 450/100 with the same(!) firmware, and i got no error in the venus.


is there a way to downgrade and new upgrade the mppt rs ? or reupdate with the same version ?

Or other idea ?

Thanks

Thomas

MPPT ControllersVenus GX - VGXmppt rs
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4 Answers
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi,

When your Venus is connected to VRM, you can do a remote firmware update using this firmware file (which needs to be unzipped first): MPPT_RS_A110_v01.05.xup.zip. You can do this via the VRM website or using the VRM tab in VictronConnect. VictronConnect can also be used together with the (unzipped) firmware file to update using a Bluetooth connection.

The procedure to add the file to VictronConnect and start the update is described here: 9. Firmware updates (victronenergy.com)

Both methods should fully update the MPPT RS again and fix the error.

Kind regards,

Thiemo van Engelen


3 comments
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Warwick Bruce Chapman avatar image Warwick Bruce Chapman commented ·

Have tried this but got error:

1642590380127.png

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1642590380127.png (28.7 KiB)
Warwick Bruce Chapman avatar image Warwick Bruce Chapman Warwick Bruce Chapman commented ·

Weird one! Another user logged in via a different username got the confirmation when I was trying to do the upgrade:

1642590675165.png

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1642590675165.png (484.1 KiB)
Warwick Bruce Chapman avatar image Warwick Bruce Chapman commented ·

@Thiemo van Engelen (Victron Energy staff) aside from the issue mentioned in my other two comments (VRM UX issue when doing updates with multiple users logged in), this MPPT RS is not coming right after firmware updating:

1642594239726.png

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1642594239726.png (30.1 KiB)
smueff1970 avatar image
smueff1970 answered ·

Hi,

thank you very much.

I tried it with my mobile. Send me this file via mail. Open the file with Victron Connect (Android) and tried to update via bluetooth and got this message:

screenshot-victronconnect-20211225-152813.pngWhat is wrong ? (it says: I have already the newest firmware)

I have no internet connection in this place who the devices are placed.

Thanks

Thomas


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smueff1970 avatar image
smueff1970 answered ·

Hi,

it works with the nextcloud app and the problem is fixed. Fine !

Thank you

Thomas

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dennis avatar image
dennis answered ·

HI Victron Team,
Hi @Thiemo van Engelen (Victron Energy staff) ,

since a few minutes i have the same error on my MPPT RS 450/100.
Nothing changed today. Out of a sudden this happened.

v1.08 is installed. How to get it working again?

VRM Installation #14286

Thanks for your Help!

1 comment
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dennis avatar image dennis commented ·

Seems to get the problem solved.

Downloaded the same v1.08 Firmware from https://professional.victronenergy.com/downloads/firmware/ and flashed it via VRM.

No the Firmware is not "incompatible". Strange!

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