question

Michael Ziegler avatar image
asked · Dec 18, 2021 2:30:50 AM

MQTT-RPC - Unable to Connect to the PRC Broker - Configure not possible Error Code:#R2

unknown.pngWhen I try to connect on my Iphone via VRM portal ...I get this message? I can click through and there does not appear to be anything missing....anyone know what this is about?

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1 Answer
jperez (Victron Energy Staff) avatar image
jperez (Victron Energy Staff) answered ·

There are not known issues regarding VRM remote connection. If connection used to work, this is probably a temporary error, try to connect later.

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Michael Ziegler avatar image Michael Ziegler ·

Thank you for your response...I appreciate that someone is reading and responding.

The problem seems to have been solved with an update to the latest Firmware and hard reboot of the iphone