@Guy Stewart (Victron Community Manager)
For the last couple of days, forum performance has been very slow, sometimes timing out with a 504 gateway error.
Please check
asked
Forum Slow/time outs
Hi @kevgermany,
Appreciate the report, there was an update done. Hopefully whatever the issue was is now resolved, please let me know if it persists.
Same for me, still. For a moment it is more or less normal and the next moment it takes up to a minute to load the page.
@Guy Stewart (Victron Community Manager)
Seemed better. Thanks.
But now I'm getting 502 and 504 gateway errors. But they come more quickly, if that makes sense
Thanks. Seems OK now.
I just got a message from the ops team -
Our apologies for the performance issues that the community experienced. One of the instances within the stack you’re production site resides experienced high CPU issues. After replacing the instance, performance has returned to normal and you should not experience these issues any longer. We will continue to monitor the instance and ensure that it remains stable. Please validate yourself and with any other users that were affected beforehand that the site is now working as expected.
Thanks Guy. Maybe have a word with your ops team and get them to set up real time monitoring and alarms on the whole Victron site. It's not difficult and there are open source solutions.
I’ve got outage alarms set up, this is the first time I’ve needed to be proactive with variable speed
Its already known to be slow for Australians, but now it’s the rest of the world too.
@Guy Stewart (Victron Community Manager),
it looked good this morning. But is slow again now at 12.00GMT. Takes up to half a minute to load the page(s).
Thanks both, I will pass it along and also ask for some more proactive monitoring of the situation on their side.
There was a major software update installed recently, so it may result in a roll back (more downtime).
FYI: at times also VRM was affected, resulting in an unformatted page without styles etc. A reload of the page solved it. But this is not the issue atm.
VRM is a different platform (although maybe at some deep level connected via AWS somewhere?).
They have a very pro-active operations team watching, so VRM-wide issues are usually known about and resolved very quickly.
Guy, community site again extremely slow for me the entire weekend and especially today. Takes up to a minute to load or is timing out and ending up with 504.
Also had the VRM problem yesterday,
Amazon have been having outage problems. Might be related.
