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Michael Grimbaldeston avatar image
Michael Grimbaldeston asked

I no longer receive an e-mail notification on loss of shore power

My CCGX is configured to "Monitor for shore disconnect" Enabled. However, I no longer receive an e-mail when the shore power is lost. I am running firmware V2.73. This was working correctly previously. The last e-mail message "Grid Alarm" was generated on the 16th Oct 21. I have re-booted the CCGX but an e-mail is still not generated when the shore power is removed. Is this a problem with my installation and the CCGX is not generating a message, or is the VRM receiving a message and failing to sent me an E-mail?screenshot-2021-11-30-at-114253.png

CCGX Color Control
screenshot-2021-11-30-at-114253.png (119.1 KiB)
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2 Answers
kevgermany avatar image
kevgermany answered ·

Have you checked the alarm settings in VRM?

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Michael Grimbaldeston avatar image
Michael Grimbaldeston answered ·

The settings in VRM are as per the screen shot below.screenshot-2021-11-30-at-221154.png


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