question

Robert M.O. Seidel avatar image

Venus gx, the Smartsolar MPPT is not recognized.?


At a installation with a Venus gx, the Smartsolar MPPT is not recognized. Firmware is up to date everywhere. MPPT will be produced in 2019. Cable is fine too. Connections too. I checked with the BMV. This works with both cables used as well as on both VE Direct terminations of the Venus GX. ?????

MPPT ControllersVenus GX - VGX
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I found the solution. The "TX port function" must be set to "normal communication". Not initially on "Virtual load output" as in this case. So, the communication with Venus also worked.


1 Answer
Mike Dorsett avatar image
Mike Dorsett answered ·

can you use a cable to connect to the MPPT using victron connect from a laptop? It is possible that the VE-direct has been turned off in the MPPT settings as the VE direct port does have alternate functions.....Try a factory reset of the MPPT.

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