After inserting an SD card into a CCGX it is not always recognised as external storage. Pressing it in further to the slot might sometimes work. Is this a recognised problem?
Make sure its on the latest firmware 2.23
test the card in a PC and make sure that it does not have errors, try another sdcard/brand. also best to use Class 10 sdcards and make sure its not outside the specs for the CCGX
otherwise if it persists then take it back to who you purchased it from and have it exchanged or replaced
If pushing / holding the card in helps sometimes I would say that one of the contacts in the CCGX SD card slot could be playing up & not making a good contact with the mating terminal on the SD card.
Once you have proven that it's not related to the card type I would return the unit - that would be the safest course of action.
If you feel like investigating a bit further you could take a look into the slot (with a light) to see if there is an obviously damaged / bent contact. If not you could then try a small amount of contact cleaner on an SD card terminals & insert/eject it a few times to clear up any residue. Just don't do anything silly that could potentially void your warranty.
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