question

rona avatar image
rona asked

multiplus firmware update

Hi i have an old multiplus 24/3000/70 with firmware #2012132 and would like to add assistants so i have updated with #2012209 the software did not complete .Help..i now have flashing led on multi and is after hours for dealer contact support.

victron community
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3 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Try to run the update again, normally this works.

3 comments
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rona avatar image rona commented ·

Hi i tried 15 or more times but same result [Error connecting please try again] any other things to try?


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Matthias Lange - DE avatar image Matthias Lange - DE ♦ rona commented ·

Do it exactly step by step.
At what point do you get the error?

Describe how you do it or make a video.

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rona avatar image rona Matthias Lange - DE ♦ commented ·
ok thanks will photo all screens tomorrow
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info-8 avatar image
info-8 answered ·

I had an update fail last week on a MultiPlus but it eventually finished.

I probably tried 10+ times

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rona avatar image
rona answered ·

Thanks for the support have retried another 20 times with every direction followed .I still have flickering lights . When i select ok from the ready to program screen i get a general error occurred.Is there any way to reset the chip other than on/off of rocker switch. I removed shore power while trying to program .What is the next step??

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