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matthias-f asked

Multiplus 2 12/3000 AES dont start with settings below 116W

I bought a Multiplus 2 12/3000 to replace my 12/1600 but AES won't start with settings below 116W. Can anyone confirm this for the Multiplus 2 line or is there a fault in a single unit?
Multiplus-IIaes
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kevgermany avatar image kevgermany ♦♦ commented ·
I think it's software, I have a similar problem on a different unit. There are other threads about it..
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matthias-f answered ·
Thank you for your prompt reply. I was hoping the problem was already fixed. It is very unfortunate that this occurs with the most expensive and most developed device. All I can do is return the device to the supplier. My call to Victron was very unpleasant, the dealer's technical support had no solution.
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