question

JONI RAVAI avatar image
JONI RAVAI asked

COLOR CONTROL GX COMPLETELY BLANK

Color control gx goes completely blank after it has been running for a couple of months. I have had two customers that had the exact same issue. What could be the cause and what could be done?

CCGX Color Control
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1 Answer
Paul B avatar image
Paul B answered ·

all you can do is return them for a warranty replacement - if the screen does not turn on with a power reset. I presume that the units are on the latest 2.84 Firmware . if not the remote log in and update the firmware. and see if this fixes them first

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