I did the firmware update yesterday evening via VRM portal and it finished with the message “Success”. When I looked today at the display of the wallbox it says “Loading”. I have done the system reboot but it still comes with the same message. Anybody an idea how to fix this?
Hi, the firmware updated is done in 2 steps, first the main board, then the screen. Probably the screen update was interrupted somehow.
Push the firmware again into the device, and wait until the screen is updated as well.
This should fix it.
Keep me posted please!
Same problem after update to v2.0.
I downgraded back to 1.30 and it works again…
I tried upgrade/downgrade/reset to factory settings several times.
I also had that problem.
Sending the firmware again a few times solved the problem.
Download the correct firmware file from Victron Professional and do a manual update via webinterface:
https://professional.victronenergy.com/
It works because 1.30 can communicate with the software from the screen.
The screen has to be updated so FW 2.0 can communicate with it
Hi Matthias, what do you mean with webinterface? I thought this is VRM. And what is considered to be the correct firmware? I selected CO25. Thanks.
That screenshot you posted is the webinterface.
https://www.victronenergy.com/media/pg/EV_Charging_Station/en/appendix.html#UUID-e7ab4794-87ff-87d8-f62a-5109828708cc
https://www.victronenergy.com/media/pg/EV_Charging_Station/en/setup,-configuration---operation.html#UUID-8894ba93-60e5-4aa5-8725-3581fd51eefc
I can confirm, it’s working after the 2nd push
I was not able to push the latest software to the device again and had several error messages. Finally downgrading to the version 1.30 via webinterface worked.
hello
I upgrade my EV charger FW1.3 C025 to 2.0 C025
everythig is good, function charge car,
but display on EV charger is no good 
Apply the update again.
Had the same problem. Followed the advice given here. All good now. Many thanks! Joerg
I’ve had the same problem. Dispaly stuck on loading. Will try today a second time and hope it doesn’t fail.
Same problem here after upgrading to the new ui. First manual firmware upgrade fails with error 526. Second try had success
Thank you for the new ui. It’s great 
My Wallbox has the same failure at Display and Website:
“Loading…”
How can I reactivate the Box to start the Firmwareupdate again?
Hi, just restart it and wait for the screen firmware update to finish or send the firmware again, and the same, wait until the screen firmware finishes. If there are issues, please inform me.
thank you for your care. after a long time, after about 15 reinstallations, the display was repaired. I tried it 2-3 times a day
thx
rasto
ok, I’m glad this is solved