Important Terms
These terms include a number of important provisions that affect your rights and responsibilities, such as the disclaimers in Disclaimers, limits on Victron Energy’s liability to you in Limits on Liability, your agreement to cover Victron Energy for damages caused by your misuse of the forum in Responsibility for Your Use, and an agreement to arbitrate disputes in Disputes.
Your Permission to Use the Forum
Subject to these terms, Victron Energy gives you permission to use the forum. Everyone needs to agree to these terms to use the forum.
Conditions for Use of the Forum
Your permission to use the forum is subject to the following conditions:
- You must be at least thirteen years old.
- You may no longer use the forum if Victron Energy contacts you directly to say that you may not.
- You must use the forum in accordance with Acceptable Use and Content Standards.
Acceptable Use
- You may not break the law using the forum.
- You may not use or try to use another’s account on the forum without their specific permission.
- You may not buy, sell, or otherwise trade in user names or other unique identifiers on the forum.
- You may not send advertisements, chain letters, or other solicitations through the forum, or use the forum to gather addresses or other personal data for commercial mailing lists or databases.
- You may not automate access to the forum, or monitor the forum, such as with a web crawler, browser plug-in or add-on, or other computer program that is not a web browser. You may crawl the forum to index it for a publicly available search engine, if you run one.
- You may not use the forum to send e-mail to distribution lists, newsgroups, or group mail aliases.
- You may not falsely imply that you’re affiliated with or endorsed by Victron Energy.
- You may not hyperlink to images or other non-hypertext content on the forum on other webpages.
- You may not remove any marks showing proprietary ownership from materials you download from the forum.
- You may not show any part of the forum on other websites with iframes.
- You may not disable, avoid, or circumvent any security or access restrictions of the forum.
- You may not strain the infrastructure of the forum with an unreasonable volume of requests, or requests designed to impose an unreasonable load on information systems underlying the forum.
- You may not impersonate others through the forum.
- You may not encourage or help anyone in violation of these terms.
Content Standards
- You may not submit content to the forum that is illegal, offensive, or otherwise harmful to others. This includes content that is harassing, inappropriate, abusive, or hateful conduct.
- You may not submit content to the forum that violates the law, infringes anyone’s intellectual property rights, violates anyone’s privacy, or breaches agreements you have with others.
- You may not submit content to the forum containing malicious computer code, such as computer viruses or spyware.
- You may not submit content to the forum as a mere placeholder, to hold a particular address, user name, or other unique identifier.
- You may not use the forum to disclose information that you don’t have the right to disclose, like others’ confidential or personal information.
Enforcement
Victron Energy may investigate and prosecute violations of these terms to the fullest legal extent. Victron Energy may notify and cooperate with law enforcement authorities in prosecuting violations of the law and these terms.
Victron Energy reserves the right to change, redact, and delete content on the forum for any reason. If you believe someone has submitted content to the forum in violation of these terms, contact us immediately.
Your Account
You must create and log into an account to use some features of the forum.
To create an account, you must provide some information about yourself. If you create an account, you agree to provide, at a minimum, a valid e-mail address, and to keep that address up-to-date. You may close your account at any time by contacting us.
You agree to be responsible for all actions taken using your account, whether authorized by you or not, until you either close your account or notify Victron Energy that your account has been compromised. You agree to notify Victron Energy immediately if you suspect your account has been compromised. You agree to select a secure password for your account, and keep it secret.
Victron Energy may restrict, suspend, or close your account on the forum according to its policy for handling copyright-related takedown requests, or if Victron Energy reasonably believes that you’ve broken any rule in these terms.
Your Content
Nothing in these terms gives Victron Energy any ownership rights in intellectual property that you share with the forum, such as your account information, posts, or other content you submit to the forum. Nothing in these terms gives you any ownership rights in Victron Energy’s intellectual property, either.
Between you and Victron Energy, you remain solely responsible for content you submit to the forum. You agree not to wrongly imply that content you submit to the forum is sponsored or approved by Victron Energy. These terms do not obligate Victron Energy to store, maintain, or provide copies of content you submit, and to change it, according to these terms.
Content you submit to the forum belongs to you, and you decide what permission to give others for it. But at a minimum, you license Victron Energy to provide content that you submit to the forum to other users of the forum. That special license allows Victron Energy to copy, edit, publish, and analyze content you submit to the forum.
When content you submit is removed from the forum, whether by you or by Victron Energy, Victron Energy’s special license ends when the last copy disappears from Victron Energy’s backups, caches, and other systems. Other licenses you apply to content you submit, such as Creative Commons licenses, may continue after your content is removed. Those licenses may give others, or Victron Energy itself, the right to share your content through the forum again.
Others who receive content you submit to the forum may violate the terms on which you license your content. You agree that Victron Energy will not be liable to you for those violations or their consequences.
Your Responsibility
You agree to indemnify Victron Energy from legal claims by others related to your breach of these terms, or breach of these terms by others using your account on the forum. Both you and Victron Energy agree to notify the other side of any legal claims for which you might have to indemnify Victron Energy as soon as possible. If Victron Energy fails to notify you of a legal claim promptly, you won’t have to indemnify Victron Energy for damages that you could have defended against or mitigated with prompt notice. You agree to allow Victron Energy to control investigation, defense, and settlement of legal claims for which you would have to indemnify Victron Energy, and to cooperate with those efforts. Victron Energy agrees not to agree to any settlement that admits fault for you or imposes obligations on you without your prior agreement.
Disclaimers
You accept all risk of using the forum and content on the forum. As far as the law allows, Victron Energy and its suppliers provide the forum as is, without any warranty whatsoever.
The forum may hyperlink to and integrate forums and services run by others. Victron Energy does not make any warranty about services run by others, or content they may provide. Use of services run by others may be governed by other terms between you and the one running service.
Victron Energy has not reviewed, and cannot review, all of the material, posted to the Forum, and cannot therefore be responsible for that material’s content, use or effects. By operating the Forum, Victron Energy does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. Any thoughts and opinions expressed are the sole responsibility of the individual user, and Victron does not warranty the validity or safety of any information provided.
This is a public community and anybody is able to contribute. Please use the normal channel of support if you are unsure of how to proceed, or wish to escalate an enquiry.
Power systems are inherently complex systems with unknown elements outside of our control, Victron does not validate the information provided here. Friendly questions and suggestions are made in good faith and all electrical work should be supervised by a qualified technician.
Limits on Liability
Neither Victron Energy nor its suppliers will be liable to you for breach-of-contract damages their personnel could not have reasonably foreseen when you agreed to these terms.
As far as the law allows, the total liability to you for claims of any kind that are related to the forum or content on the forum will be limited to $50.
Feedback
Victron Energy welcomes your feedback and suggestions for the forum. See the Contact section below for ways to get in touch with us.
You agree that Victron Energy will be free to act on feedback and suggestions you provide, and that Victron Energy won’t have to notify you that your feedback was used, get your permission to use it, or pay you. You agree not to submit feedback or suggestions that you believe might be confidential or proprietary, to you or others.
Termination
Either you or Victron Energy may end the agreement written out in these terms at any time. When our agreement ends, your permission to use the forum also ends.
The following provisions survive the end of our agreement: Your Content, Feedback, Your Responsibility, Disclaimers, Limits on Liability, and General Terms.
Disputes
EU Law will govern any dispute related to these terms or your use of the forum.
You and Victron Energy agree to seek injunctions related to these terms only in state or federal court in Amsterdam, NL. Neither you nor Victron Energy will object to jurisdiction, forum, or venue in those courts.
Other than to seek an injunction or for claims under the Computer Fraud and Abuse Act, you and Victron Energy will resolve any dispute by binding American Arbitration Association arbitration. Arbitration will follow the AAA’s Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes. Arbitration will happen in Amsterdam, NL. You will settle any dispute as an individual, and not as part of a class action or other representative proceeding, whether as the plaintiff or a class member. No arbitrator will consolidate any dispute with any other arbitration without Victron Energy’s permission.
Any arbitration award will include costs of the arbitration, reasonable attorneys’ fees, and reasonable costs for witnesses. You and Victron Energy may enter arbitration awards in any court with jurisdiction.
General Terms
If a provision of these terms is unenforceable as written, but could be changed to make it enforceable, that provision should be modified to the minimum extent necessary to make it enforceable. Otherwise, that provision should be removed.
You may not assign your agreement with Victron Energy. Victron Energy may assign your agreement to any affiliate of Victron Energy, any other company that obtains control of Victron Energy, or any other company that buys assets of Victron Energy related to the forum. Any attempted assignment against these terms has no legal effect.
Neither the exercise of any right under this Agreement, nor waiver of any breach of this Agreement, waives any other breach of this Agreement.
These terms embody all the terms of agreement between you and Victron Energy about use of the forum. These terms entirely replace any other agreements about your use of the forum, written or not.
Contact
You may notify Victron Energy under these terms, and send questions to Victron Energy.
Victron Energy may notify you under these terms using the e-mail address you provide for your account on the forum, or by posting a message to the homepage of the forum or your account page.
Changes
Victron Energy last updated these terms on [20-08-2024], and may update these terms again. For updates that contain substantial changes, Victron Energy will make a public announcement in the forum in the “Community Feedback” section.