question

kevin-b avatar image
kevin-b asked

History problems - day split in half

why would your history be splitting into 2? i was just watching the history page and the time now is 6;00 pm sun still out ,, what's up with that? ive been having all kinds of probs after the update. i hate the new update,,

MPPT Controllers
5 comments
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Hi,

Can you please add some screen shots? It is very hard to understand what the problem is this way, let alone solve the problem.

Kind regards,

Thiemo van Engelen


0 Likes 0 ·
kevin-b avatar image kevin-b Thiemo van Engelen (Victron Energy staff) ♦ commented ·

200493900_1513567365647689_960446354871890566_n.jpg204557484_520253545912383_5862396762924698504_n.jpg

in the 30 day one ,,, the 5 and 6 day is the same day, about 3.00 my time it went from 5th to 6th all this and more after the forced update,, is there a way to turn off updates? my setup was working just fine before the update, is there a way to go back to a older ver?

0 Likes 0 ·
Thiemo van Engelen (Victron Energy staff) avatar image Thiemo van Engelen (Victron Energy staff) ♦ kevin-b commented ·

Hi,

There is no way in VictronConnect to prevent forced updates. The only way to prevent forced firmware updates is by not (automatically) updating VictronConnect.

Regarding the history, when was the MPPT updated with respect to the days in the 30 day history?

Kind regards,

Thiemo van Engelen

0 Likes 0 ·
kevin-b avatar image kevin-b Thiemo van Engelen (Victron Energy staff) ♦ commented ·
i think i did the update between 26-28 in that pic,, its still doing it ,today it did the thing at 6.00 pm,, it seems the time changes when it happens,, its just weird i cant figure it out
0 Likes 0 ·
Thiemo van Engelen (Victron Energy staff) avatar image Thiemo van Engelen (Victron Energy staff) ♦ kevin-b commented ·

Hi @kevin_b

How is the illumination of the panels?

An example of a problematic situation (that has been reported on this forum) is when the MPPT is located above the polar circle in summer and thus continuously illuminated.

Another problem might be when the panels are heavily shaded or disconnected for a couple of hours. This might trigger the MPPT in assuming a new day has begun.

Kind regards,

Thiemo van Engelen

0 Likes 0 ·
2 Answers
Paul B avatar image
Paul B answered ·

A new day is started when the unit has zero solar PV as it uses this to presume nighttime (after a period of time) and thus when it see PV voltage again it starts/presumes a new day

2 comments
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

kevin-b avatar image kevin-b commented ·

hay paul thanks for your answer ,, im still having probs though ,i think there's a prob with my controller ,before the update i had no probs, now even with the solar disconnected i have juce this pic was at night no sun how am i getting the volts?203058812_1020659231829636_3475778711866917885_n.jpg

0 Likes 0 ·
seb71 avatar image seb71 kevin-b commented ·
You say night, but your phone clock shows noon (12:53 pm). Is your phone time zone set correctly for your location?
0 Likes 0 ·
kevin-b avatar image
kevin-b answered ·

lol you could think that but no, i had the solar disconnected over night to see if would reset, that's what someone alse told me to do to fix the prob ,, im thinking of doing a wipe on it and just reinput the stuff

2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.