question

myshopsolaire avatar image

My client can't make the neutral-ground connection on a 12V 1200VA Phoenix

On the 12V 1200VA inverter, there isn't the surrounded red bloc below :

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Here photo of the client :

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As response, Victron France said: "You have to make the connection as the manual says."

@jfeiman, ask the same question for 12V 500VA NEMA inverter 2 months ago, no answer too.
His message :

"My 12/500 Phoenix inverter also lacks the internal neutral-ground jumper. According to the manual, a GFCI outlet will not provide ground fault protection without a neutral-earth bond. When a single extension cord or other electrical device is plugged directly into the inverter, there is no load distribution center on the AC side for external neutral-earth bonding.


1) Am I correct in interpreting this to mean that an extension cord equipped with a GFCI device does not provide ground fault protection when plugged into this inverter?


2) Is there a plug-in solution for providing ground fault protection?


3) Is there a VE service document that details a procedure for bonding neutral to earth internally with this inverter?"

Phoenix InverterGrounding
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1617004953814.png (893.9 KiB)
1617004978647.png (847.9 KiB)
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1 Answer
Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @MyShopSolaire

The N-E connection will have to be done externally.

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It is very clear to us now.