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bossrox avatar image
bossrox asked

Brand new 150/100 won't give me access?

This is my 2nd 150/100 & had this same issue with the 1st but forgot how I solved it. It tells me I have to upgrade from 1.04 to 3.02 but there's no such download I can find? I'm also really torked that I spend top dollar for a product & get stalled getting it up & running over nuisance stuff like this. Can someone give some guidance plz?

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Rob Fijn avatar image
Rob Fijn answered ·

Hello @Bossrox , believe you should find this in the VictronConnect App > press the wheel at the top right corner > then press the 3 dots at the top right corner > select Product Info > Then look for the update button.

Hope this works,

Regards, Rob

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bossrox avatar image bossrox commented ·

Hey Rob, Thx! I wish they would just post it on the downloads page a message that to update the firmware, you need to install the latest app so other ppl like me don't have to run to support to find it out.

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