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Hendrik van Vuuren avatar image
Hendrik van Vuuren asked

Quattro 8kVA - AC Input 2 not working

On a new installation, I am unable to run any input on AC Input 2 (Generator), with Grid connected to AC Input 1. System: Quattro 8kVA, Generator 5kVA (Current limited to 16A), Venus GX, 2 x MPPT 150/100, 4 x Pylontech 3.5kWh and 30 x 320W panels.

I have tried swopping AC Input 1 & 2 (i.e grid on AC Input 2) but with no success. Any ideas to resolve this issue without sending the inverter back to supplier? (My client runs a animal hospital on this system.)

Generator
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2 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

As long as the grid is available at AC IN 1, AC IN 2 is not used.
Only you have a grid failure at AC IN1 the Quattro will switch to AC IN 2.

You maybe have to adjust the settings for the AC input to accept the generator.
https://www.victronenergy.com/live/multiplus_faq

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karl-vesterling avatar image
karl-vesterling answered ·

I've had TWO Quattro 10Kva units fail in the last 2 years with regard to AC Inputs.

Not happy...

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