VRM Portal ID from Serial Number

Question

question

marin asked Feb 7, '19

VRM Portal ID from Serial Number

Dear Victron,

I would like to add an installation to the VRM Portal, it needs the so called Portal ID of the Lorawan module.

The module is already installed on the remote site, is it possible to look up the Portal ID from the serial number of the module? (at the moment I only have the latter)

Or is this number only noted down on the physical product itself.

It would save a trip to the remote site, if looking up the Portal ID from serial number is an option.

Thanks in advance

VE.Direct remote console

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Modifications Space

Node Red Space

Answer 1 · 2019-02-07T18:49:59Z

mvader (Victron Energy) answered · Feb 07, 2019 at 06:49 PM

Hi Marin, perhaps; not 100% sure but I can try.

What I need then is the serial of the connected device (mppt, inverter or bmv).

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marin commented · Feb 13, 2019 at 03:39 PM

If it is ok, hereby the SN#

HQ1815XP3TH

and

HQ181434EPC

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mvader (Victron Energy) ♦♦ marin commented · Feb 13, 2019 at 11:29 PM

Hi, I found one; I'll send it by email.

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marin marin commented · Feb 14, 2019 at 06:51 AM

Hello Marthijn,

I was able to add the installation with the number you provided,

Thanks a lot for the quick response and the solution.

It seems the installation has trouble connecting, we will look into improving the coverage of the lorawan network in the area, by possibly adding a gateway.

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