Good day,
I have a Mulitplus 2 - 3 GX, that has an active connection to the internet, but I am not able to register the device on VRM.
The device is connected over LAN to a router and has been assigned an IP, I am able to connect to the remote console through the network. Remote console on the Remote Console shows it is online. I am able to look for and update the firmware of the remote console.
When I go into the VRM online portal menu in the remote console, the connection error switches between 'no error' and 'unknown' every couple of seconds.
I tested the network cable that is connected to the GX and it is working perfectly.
Does anyone have a solution to this or the same issue?
Regards