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Low battery when activating/installing ESS via be configure and shutdown the inverter

Hi

I have multiplus 2 -3k inverter, 150/35mppt, Venus gx, 2.4kw pylon battery and e112 meter. When I activate ESS on the inverter via MK3 cable my inverter shows battery low even though my battery is 100% soc. This shutdown the inverter. What must I do?

ESSPhoenix Inverter
2 |3000
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