question

Justin avatar image
Justin asked

Multi Plus Compact - in Passthru mode ?

hi there,

we have a MultiPlus Compact 12/1200/50-16 that seems to be stuck in passthru mode once it completes the bulk charge and never gets to Float and storage this site is slightly different where is has a Energy Meter ET112 to keep track of the AC input power used as we need to power for the grid power used

thoughts on how this can be fixed ?

thanks

MultiPlus Quattro Inverter Charger
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1 Answer
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

If you disable the Grid Meter does it leave passthru mode after 10 minutes or a restart?

The causes of Passthru are usually addressed by one of the issues in Question 4 of the ESS FAQ.

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Justin avatar image Justin commented ·

hi Guy,

thanks for your reply can to tell me how to disable the Grid meter ? can this be done from the CGX ?
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Daniël Boekel (Victron Energy Staff) avatar image Daniël Boekel (Victron Energy Staff) ♦♦ Justin commented ·

Hi @Justin

you can do this in the ESS-menu (yes in GX device, either on screen or with remote-console)

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Justin avatar image Justin Daniël Boekel (Victron Energy Staff) ♦♦ commented ·

thank you i'll log in via the remote console from the VRM and have a look

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Justin avatar image Justin Justin commented ·

does this look right ?

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Alexandra avatar image Alexandra ♦ Justin commented ·

@Justin it seems that you do not have ESS assistant programmed on your inverter.

Try on the CCGX in the Settings → Energy Meters menu

I don't think you can software disconnect it from there though

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Justin avatar image Justin Alexandra ♦ commented ·

do i need to enable ESS on the multiplus ? - what effects will it have ?

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Justin avatar image Justin Alexandra ♦ commented ·

do i need a firmware update ? all we use the energy meter for is calculate the total power used as we are on another companies power feed and we have to pay them for power


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Alexandra avatar image Alexandra ♦ Justin commented ·

Is this a new set up? Do you have solar in your system? And what batteries and charge profile do you have?

I can't see how adding a meter could change a charge behaviour.

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Justin avatar image Justin Alexandra ♦ commented ·

Not a new setup and there is no solar on this setup ..

Same battery profile i have used on all my other sites without an issue (but this is the only one with a Grid Meter)

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