question

oldcrow avatar image
oldcrow asked

Is there somewhere on the Victron site to check for product recalls?

Hi all


I have a boat installation with multiple Victron devices supplied along the way by various distributors.

Given the boat moves around I would like occasionally to check my products do not have any product recalls or advisories.

Does the portal do this automatically (ideal of course) or is there a link somewhere I should check occasionally?


Regards

Chris

MultiPlus Quattro Inverter Charger
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2 Answers
JohnC avatar image
JohnC answered ·

Hi @oldcrow

The short answer is 'probably here'. The only 'recall' I remember was for a dodgy firmware, and this is where it was reported.

Victron do seem to have a pretty good datatrail on their kit though, and you could likely expect notification from your dealer for something serious.

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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

The only recall I know about is for the early versions of the LoRaWAN module:
https://docs.victronenergy.com/vedirect_lorawan.html

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