question

calstarcp avatar image
calstarcp asked

Multiplus PUK

Hello, I've read your previous post about contacting the supplier of the equipment. I'm finding that very difficult as I purchased through Amazon. I do have the serial number, but cannot locate the PUK. Is there a separate sticker I'm missing?

Multiplus-II
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1 Answer
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

A MultiPlus don't have Bluetooth and no PUK.

As far as I know Amazon doesn't sell Victron directly it's always another seller and you should see who that was in your order history.

You also can enter your serial number here and see the original distributor:

https://www.victronenergy.com/support

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