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Des Tan avatar image
Des Tan asked

Victron Connect App v5.8

Cannot firmware update Smart Lithium Battery and Smart Battery Charger. It gets stuck on 1% and timeout. Worked fine on Smart Solar Charger and Bluetooth Dongle.

firmware update
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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Des Tan,

Here are the steps that resolve most issues:

https://www.victronenergy.com/live/victronconnect:start#troubleshooting

Please read and run through each of them, step by step, and report back.

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Des Tan avatar image Des Tan commented ·

Thanks Guy! It was android not poping up the PIN code screen.

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