question

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wgh52 asked

MK3 or bluetooth dongle cannot see/connect to Mulitplus II

New install. Yesterday, I was able to see multiplus II with the bluetooth dongle. It got late so I turned off the unit to pick up today. This AM, mk3 was seen in victron connect but could not connect to Multiplus II. I moved the cat6 cable from the mk3 and inserted into Bluetooth Dongle. Connect via VictronConnect, the only thing showing was the battery temperature and battery voltage. I purchased a Cat5e cable because I read where this corrected a simple problem. No luck. I have verified that the correct driver is installed. Any suggestions appreciated otherwise I will need to deinstall and return.

Multiplus-II
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Alexandra avatar image Alexandra ♦ commented ·

Is the inverter switched on?

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wgh52 avatar image wgh52 Alexandra ♦ commented ·
Yes
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1 Answer
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wgh52 answered ·

On other bit of information. Yesterday, when I was able to see the multiplus II with using the Bluetooth Dongle the unit status was Initialise. Over a half hour never changed.

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