question

Willem avatar image
Willem asked

Quatro 15000 48 permanently in overload

Hi


A Quatro 48/15000/200 installed by myself brand new

operated for about 30 minutes went into overload

Resetting with the switch does not work

Disconnected from the load and the feed switched off completely disconnected the battery

reconnected the battery only


Goes into overload almost emediately


I suspect a faulty unit


I have installed many of these and this will be my first failing basically out of the box

alarm
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2 Answers
Willem avatar image
Willem answered ·

The Quatro was formated with new firmware 2625505 and resetted to factory defaults but still goes to Overload immediately once switched ON

this hapens on battery and or grid feed with NO LOAD connected to it



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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Willem,

Sounds like a fault to me too. The next step is to get in touch with your supplier.

https://victronenergy.com/support

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Willem avatar image Willem commented ·
Thank you I already requested a RMA and will hopefully soon receive some feed bacl


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