Hi. Batteries are low an mppt 100120 cannot find device on either phone to see what's happening. I've done a reset,via fuse removal,on charge controller and done all android troubleshooting steps,despairing,updating, checking settings etc
I've checked battery connections
The green led is on constant but battery BMS shows 12.7
I've created a service log report but don't know where to send it
I'm in bright sun and batteries not charging
How do I tell if unit is a total failure? It's a year old
Thanks so much, having a panic at anchor
