question

rudyvoet avatar image
rudyvoet asked

After firmware update nothing works (MPPT 100/20)

This is the only information I receive

img-7195.png

MPPT Controllers
img-7195.png (217.7 KiB)
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1 Answer
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi @Rudyvoet

This means that the internal bluetooth dongle is no longer able to communicate with the solar charger part of the SmartSolar. What you can try is to power cycle the SmartSolar by disconnecting both PV and battery for 1 minute and then reconnect the battery and PV (in that order).

Kind regards,

Thiemo van Engelen

3 comments
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rudyvoet avatar image rudyvoet commented ·
I tried, but no change
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rudyvoet avatar image rudyvoet rudyvoet commented ·
BUT! Victronconnect now allowed me another update of the firmware! And now it appears to work!! i gave a bleu led and a real information screen. Thanks for the help
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Tobias Franklin avatar image Tobias Franklin rudyvoet commented ·
This frequently happens to me - I just hard close the app then reload it and re-initiate the firmware update process and it always recovers.
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