question

brianlee avatar image
brianlee asked

Cannot find Muti

Hi,


Has anyone ever come across this before?(see attached picture)

I have two Multiplus 2 48/5000 in parallel and when trying to setup a ve.bus system in quick configure or system configurator I get this error message.

Both Multi's have the same firmware version.

firmware-issue.jpg


VE.Bus
firmware-issue.jpg (251.4 KiB)
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2 Answers
Paul B avatar image
Paul B answered ·

check the quality of the cables you are using for the ve bus

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brianlee avatar image
brianlee answered ·

Tried multiple new cables, do you know if you can roll back to factory set Firmware?

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Alexandra avatar image Alexandra ♦ commented ·
@Brianlee

Use victron connect for setting it up into parallel.

That way you can also check if the firmware update was good as well.

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