question

michel07610 avatar image
michel07610 asked

AES problem

Hello, following the purchase of a Multiplus 2 48v 3000va the AES mode does not work with the default settings, I use it alone with an MK3 interface.
I have done the last update but the problem persists,
Thank you for your reply,
Thank you,
Michel

Multiplus-II
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4 Answers
kevgermany avatar image
kevgermany answered ·

What settings have you made for AES?

A screen shot would be very helpful.

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michel07610 avatar image
michel07610 answered ·

screenshot-20221222-090210-victronconnect.pnghere is the screenshot


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kevgermany avatar image
kevgermany answered ·

There was a bug in AES that meant it wouldn't start unless the wattage was set at about 30 or higher. Looks like it hasn't been fixed. But you could try checking if there's a firmware update available. If there is, make sure you fully understand the instructions, you're probably going to have to reconfigure the system after installing it.

Bon chance.

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michel07610 avatar image
michel07610 answered ·

I will wait for the next firmware version, I am already at v500
thanks a lot

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