MPPT controller not listed on the app

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mtpockets asked Oct 11, '22

MPPT controller not listed on the app

I have recently replaced a go power charge controller with a Victron MPPT 150/ 100 smart controller, a smart shunt, a cerbo GX and a GX touch 50. The cerbo GX and smart shunt came up on the app as soon as I started up the system, but the smart controller will not. I have restarted my I phone, unplugged and shut down batteries and solar panel input, but still nothing. The controller shows on the touch 50 display screen and shows power coming in and charging the batteries but nothing on the app. Any ideas???

MPPT Controllers

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Answer 1 · 2022-10-12T06:42:58Z

JohnC answered · Oct 12, 2022 at 06:42 AM

Hi @Mtpockets

Just guessing here, but presumably you have all your kit wired to the Cerbo. Disable any bluetooth (Smart) networking you might have set up 'because it's there'. And if the access point you're using can do wifi rather than bt to the Cerbo, then try that.

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Answer 2 · 2022-10-12T06:55:54Z

Thiemo van Engelen (Victron Energy staff) answered · Oct 12, 2022 at 06:55 AM

Hi @Mtpockets

What is the part number of the SmartSolar? This can be found on the sticker on the product.

When it is SCC010100210 or SCC010100310, then it is not able to provide both bluetooth for VictornConnect and be connected a Cerbo GX.

Kind regards,

Thiemo van Engelen

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Answer 3 · 2022-10-13T21:12:09Z

mtpockets answered · Oct 13, 2022 at 09:12 PM

Part # SCC115110411

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Answer 4 · 2022-10-13T21:15:12Z

mtpockets answered · Oct 13, 2022 at 09:15 PM

I need to find a way to adjust the charging parameters for the batteries, but can't do it without the device on the app.

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Answer 5 · 2022-10-14T07:09:01Z

Thiemo van Engelen (Victron Energy staff) answered · Oct 14, 2022 at 07:09 AM

Hi,

When the Cerbo is connected to VRM you can also connect to the MPPT via the Cerbo on the Remote tab in VictronConnect (after signing in to VRM in VictronConnect). This allows you to change the settings on the MPPT.

In the Product Info menu (accessible via the cog wheel in the upper right of the MPPT settings menu), there might also be a toggle to enable/disable bluetooth. Perhaps the bluetooth is disabled for some reason?

When the toggle is not there and the MPPT is not visible in the local tab in VictronConnect, it suggests that the internal bluetooth dongle in the MPPT is malfunctioning and I would advise you to contact the seller for warranty.

Kind regards,

Thiemo van Engelen

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

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