I would like the full, no-nonsense warranty policy in writing from Pylontech. I bought my batteries in 2020. Let's say they update their warranty policy in 2022, would that mean the new warranty policy applies or would it be the old one in my case?
I asked them to send me their warranty policy in writing by email, and they ignored my request.
Same request for the Victron policy please.
I want to read this stuff in writing with all the fine print.
Thanks in advance.