question

Johnson Lee avatar image
Johnson Lee asked

MultiPlus-II connected to grid charging to batteries but does not show AC In

Hi guys, I have a MultiPlus-II connected to grid charging to batteries but does not show AC In current or power, however it shows that the energy is from AC Out L1 and is a negative number.

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I have checked all the wiring and it is correct. Any ideas?

MultiPlus-II 48/5000/70 on latest firmware. No assistants.

Multiplus-II
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1654238984765.png (25.1 KiB)
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2 Answers
JohnC avatar image
JohnC answered ·

Hi @Johnson Lee

I don't know what this is, but it's surely not normal.

What is the GX device, internal to the Multi, or a separate external unit? You have no other external devices like an Energy Meter or suchlike?

GX firmware? the latest is v2.87. Update it if not.

Things to try.. A GX reboot, something may be knotted.

Switch name of Grid to Generator and/or Shore. See what happens.

Turn on Has DC System, to see how it handles that.

In the Multi's Advanced screen there's also options for Redetect System and System Reset. (Edit/. Before fooling with these though, best download and save your settings file).

Looking for clues..

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Johnson Lee avatar image Johnson Lee commented ·
Thanks for your reply!


GX device is on latest 2.87 firmware. Even in VE Config the data is presenting the same way - negative readings on AC Out and no values except for AC voltage in AC In section.

Tried your suggestions - didn't work :(

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blackstar avatar image
blackstar answered ·

It seem the condition when you have AC PV inverter connected with AC loads (or other not grid forming AC source) and you load batteries from AC out.

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Johnson Lee avatar image Johnson Lee commented ·
Yes, that's how the data is presented but I have no AC PV inverter on this site. It is purely a UPS.
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